Privacy Policy – Australia
PRIVACY POLICY – HIRA INDUSTRIES (L.L.C) AND ITS AFFILIATES
Effective Date: April 10, 2026
1. INTRODUCTION
Hira Industries (L.L.C) and its affiliated entities (“Hira”, “we”, “us”, or “our”) are committed to protecting the privacy of individuals and ensuring that personal information is handled responsibly and in accordance with applicable laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information obtained through our Australian website and related interactions.
2. SCOPE OF THIS POLICY
This Policy applies to:
- Visitors to our website
- Customers and prospective customers
- Suppliers, contractors, and business partners
- Any individual whose personal information is collected in connection with our operations
3. TYPES OF PERSONAL INFORMATION WE COLLECT
We may collect and process personal information including:
- Full name and contact details (email, phone number, address)
- Company name and position/title
- Enquiry details and correspondence
- Transaction and service-related information
- Technical data (IP address, browser type, device identifiers)
- Website usage data (via cookies and analytics tools)
We do not intentionally collect sensitive personal information unless required and permitted by law.
4. HOW WE COLLECT PERSONAL INFORMATION
We collect personal information through:
- Direct interactions (contact forms, email, phone)
- Business engagements and contractual relationships
- Automated technologies such as cookies and analytics tools
- Third parties, where permitted by law
Where practicable, we will collect personal information directly from you.
5. PURPOSE OF COLLECTION
We collect and use personal information for purposes including:
- Responding to enquiries and providing requested information
- Supplying products and services
- Managing business relationships and contracts
- Improving website functionality and user experience
- Marketing and business development (where permitted)
- Complying with legal and regulatory obligations
6. DISCLOSURE OF PERSONAL INFORMATION
We may disclose personal information to:
- Our affiliated companies and group entities
- Service providers (IT, hosting, logistics, marketing)
- Professional advisers (legal, financial, auditors)
- Regulatory authorities or government bodies where required
We take reasonable steps to ensure that third parties handle personal information appropriately.
7. OVERSEAS DISCLOSURE
As an international business headquartered in the United Arab Emirates, we may transfer personal information to and store it in jurisdictions outside Australia, including but not limited to the UAE, India, and other countries where our affiliates or service providers operate.
We will take reasonable steps to ensure that any overseas recipient handles personal information in a manner consistent with the Australian Privacy Principles, and, where applicable, complies with the General Data Protection Regulation (EU) 2016/679 and other applicable data protection laws in the relevant jurisdictions, or otherwise obtain consent where required.
8. DATA SECURITY
We implement reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. ACCESS AND CORRECTION
You may request access to the personal information we hold about you and request correction of such information if it is inaccurate, incomplete, or out of date.
Requests for access or correction should be made using the contact details set out below. We will respond to such requests within a reasonable period and in accordance with applicable law.
We may refuse access to or correction of personal information in certain circumstances permitted by law. If we refuse a request, we will provide you with written reasons, except where it would be unreasonable to do so.
Where appropriate, we will take reasonable steps to correct personal information to ensure it is accurate, complete, and up to date.
10. COOKIES AND WEBSITE ANALYTICS
Our website uses cookies and similar technologies to:
- Enhance user experience
- Analyse website traffic
- Improve functionality and performance
You may manage or disable cookies through your browser settings; however, this may affect website functionality.
11. RETENTION OF PERSONAL INFORMATION
We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.
12. MARKETING COMMUNICATIONS
We may use personal information to send marketing or promotional communications where permitted by law.
You may opt out of receiving such communications at any time by:
- Using the unsubscribe link in emails; or
- Contacting us directly
13. COMPLAINTS
If you believe that we have not handled your personal information in accordance with applicable privacy laws, you may contact us using the details below.
We will investigate and respond to your complaint within a reasonable period.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.
14. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be published on our website with the updated Effective Date.
15. CONTACT US
For any questions, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact:
Hira Industries (L.L.C)
Email: [email protected]
Address:
Telephone: +61 433 101204